DIGITAL WARRIORS — TERMS OF USE & PURCHASE
PART A: WEBSITE TERMS OF USE
1.0 Agreement to Terms
By accessing or using digitalwarriors.cx (the "Site") or any associated platform, client portal, or system dashboard, you agree to be bound by these Terms of Use. If you do not agree, you must immediately cease using our Site.
2.0 Permitted Use & Intellectual Property
Proprietary Assets: All content on this Site—including custom training modules, automated templates, workflows, design elements, text, graphics, and proprietary AI prompts—is the exclusive intellectual property of Digital Warriors.
Prohibited Actions: You may not copy, scrape, reverse-engineer, distribute, or use our digital assets to train external AI models without explicit, written contractual permission from Jas Lee-Lo Smith.
3.0 User Accounts
If you create an account or access a community portal on our Site:
You are entirely responsible for maintaining the confidentiality of your login credentials and 2FA (Two-Factor Authentication) settings.
You must immediately notify support@digitalwarriors.cx of any unauthorized account access.
PART B: TERMS OF PURCHASE & PAYMENT
4.0 Transaction Transparency & Pricing
All-Inclusive Pricing: All prices displayed on our Site are transparent. We do not engage in "drip pricing" (hiding fees until the final step of checkout). What you see at the initial stage of checkout is the total price.
Currency & Processing: Transactions are calculated and processed in Australian Dollars (AUD) for Australian clients and New Zealand Dollars (NZD) for New Zealand clients unless explicitly labeled otherwise at point-of-sale.
5.0 Payment Security & Credit Card Authorizations
PCI-DSS Compliance: Digital Warriors does not store your raw credit card information on our servers. All payments are securely routed and processed through certified, encrypted Tier-1 payment processors (e.g., Stripe, PayPal).
Payment Authorizations: By clicking "Purchase," "Join," or "Subscribe," you authorize Digital Warriors to charge your designated payment method for the specified total amount. If a payment declines, we reserve the right to suspend access to your services or digital deliverables immediately.
6.0 Subscription Terms & Streamlined Cancellation
For any recurring memberships, program accesses, or rolling subscriptions:
Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle (monthly, quarterly, or annually) at the disclosed rate, unless canceled by you prior to the renewal date.
Easy Cancellation (No Traps): In compliance with fair trading laws, canceling your subscription is straightforward. You may cancel online at any time directly through your account billing dashboard, or by emailing support@digitalwarriors.cx. The cancellation process requires no hidden barriers and can be executed with the same digital ease as signing up.
Failed Payments: If automatic renewal billing fails, our systems will re-attempt processing. Continued non-payment will result in the automated cancellation of your active licenses, system hooks, or group access.
7.0 Digital Deliverables & Handovers
Immediate vs. Staged Handovers: Instant digital downloads or template access are delivered immediately upon successful payment verification. Bespoke creative productions, websites, or system automations are delivered on the mutually agreed milestones outlined in your custom Service Agreement.
Proof of Delivery: Digital Warriors logs and records all digital item downloads, account activations, and dashboard handovers to maintain an accurate audit trail for transaction tracking and dispute minimization.
PART C: LEGAL WRAPPING & COMPLIANCE
8.0 Consumer Guarantees, Refunds, & Remedies
Statutory Rights: Nothing in these terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies you hold under the Australian Consumer Law (ACL) or the New Zealand Consumer Guarantees Act 1993 (CGA).
Digital Change-of-Mind: Due to the instantly consumable nature of digital templates, workflows, and downloadable assets, refunds are generally not provided for simple change-of-mind once delivery or access has occurred, subject to your local consumer law protections.
Bespoke Services: If a technical service or asset does not match its description or function, Digital Warriors will remedy, repair, or replace the deliverable promptly via our official channels.
9.0 Limitation of Liability
To the maximum extent permitted by law in Queensland, Australia, and New Zealand, Digital Warriors is not liable for any indirect, incidental, or consequential damages—including data breaches, system downtimes, loss of revenue, or business disruptions—arising from your use of our Site, templates, or automated tools.
10.0 Jurisdiction & Governing Law
These Terms are governed by and construed in accordance with the laws of Queensland, Australia. Any formal legal proceedings arising from or connected to these terms must be brought exclusively in a court of competent jurisdiction in Queensland, Australia or via the New Zealand Disputes Tribunal if applicable under local trans-Tasman consumer rules.
11.0 Contact & Complaints
All formal contract notices, payment disputes, or subscription inquiries must be directed to:
Email Contact: support@digitalwarriors.cx
Mailing Inquiries: Handled securely and privately upon official request.